Student Terms

Terms and Conditions 

Physical Health 
By booking a service with Kalliso Australia Pty Ltd, you agree that, to the very best of your knowledge, you are in good physical condition and that you have informed your coach of any physical limitation, health concern or injury that would be aggravated by physical activity, or which make you susceptible to injury. While our number one priority is the health and safety of every participant and we strongly practice duty of care at every level, any physical activity presents varying degrees of risks. By participating, you do so at your own risk and do not hold Kalliso Australia Pty Ltd liable for any injury caused. 
 
Program Changes 
Kalliso Australia Pty Ltd reserves the right to change and alter any course, workshop or private teaching details as is required, but will always do so with reasonable prior notice. 
 
Payment 
Registrations cannot be processed without payment. We are unable to hold your place in a course or workshop without receiving payment. For private bookings, payment is required to secure your booking. For bookings made within a closer timeframe, if payment hasn’t been received by 24 hours prior to your session, your session will be cancelled. 
 
Cancellations 
Cancellations must be provided a minimum of 24 hours prior to your booking start time. Refunds will not be available for cancellations received within 24 hours of the event start date, or for non-attendance. In the case of a no-show, our instructors will wait up to 15 minutes for you to arrive. If you have not contacted us or attended your session by that point, we will assume your session cancelled and you will not be eligible for a refund. 

Course Refunds
Cancelling your place in a course is only valid if it’s announced in good time and directly via email to Kalliso Australia Pty Ltd. If you cancel at least one week before the start of the course, a processing fee of $20 AUD will be retained or, if applicable, must be paid. If you cancel within one week before the start of the course, a processing fee of $35 AUD must be paid. The latest date for cancellation 48 hours prior to the course start date. After that, no cancellation or refund of the course fee is possible and the course fee must be paid in full. This also applies if you are absent from the course without canceling your registration in a timely manner. If the course fee has already been paid at the time of cancellation (prior to 48 hours before the course begins) the resulting credit can be used for another course of your choice or – if expressly requested – transferred back. Late registrations do not result in a claim to a reduction in the course fee. No refund will be issued for training that has already commenced.

Transferring
Transferring or substitution of your registration to another participant will be accepted when provided in writing prior to the event start date. To request a transfer or substitution the full name and contact details of the new participant must be provided in writing at least 24 hours prior to the event. One transfer or substitution is permissible at no charge. 
 
Postponement 
There may be circumstances in which we need to postpone the workshop, course or session. If this situation arises, we shall advise you of this via email as soon as we possibly can. If the postponement is for more than 6 months after the publicised date of the Workshop, you may cancel your ticket by emailing us at [email protected] and we shall provide you with a full refund. 
 
Removal from class 
Kalliso Australia Pty Ltd reserves the right to remove any participant for the remainder of the course, session or workshop whose unacceptable behaviour disrupts or interferes with the program. No refund is possible under these circumstances. 
 
Liability 
Kalliso Australia Pty Ltd is not liable for any accidents, thefts or other damages within the class or workshop, or when traveling to and from the class or workshop. All clients participate at their own risk. 
 
Teaching Kalliso & PEM Techniques 
Only Kalliso qualified and certified instructors can teach PEM Techniques. Please do not teach or coach PEM Techniques without express written consent and training from an authorised Kalliso Instructor. The education of this program is for the purpose of your own personal and/or artistic development only and it is explicitly prohibited to instruct or share these exercises unless you are a certified Kalliso Techniques Instructor. This ensures not only the quality of the program but also the safety of those who use it.